Less than impressed

I have been trying to close my accounts in a given bank since September 2005. I really thought that it was taken care of. Nope.

Mid-July I received a letter from them including the last letter I wrote them at the end of April. I had been advised at the local bank branch to enclose my credit card (that I had cut in halves, cutting right through the chip) and the blank checks too. So this letter is back. Just my letter, and theirs! Their letter says they could not close my account given that a life insurance account was still linked to it. They instructed that I meet with the local bank branch person. Again?!.

This life insurance account is closed of course. It took me months to close it and numerous phone calls and visits at the local branch of the bank.

I’m already bored writing this post! Let’s wrap it quickly. After sending my last letter, I followed the advice of my new bank and emptied the bank account I’m trying to close (after all the others linked accounts were eventually closed). Given that they just charged me the trimester fee for service (that I have stopped using back in September), my balance is now negative.

I wonder how long it will be till I’m definitely done with them. Also, it would be nice to get a refund of the service fees, all of them for the past 11 months.

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I am ♀, W3C staff since early 99, mum of a ♂since late 07.

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